Daniel Weiss

Content Marketer

Daniel has written and distributed compelling content to build brand awareness and engage customers for over 10 years.

Articles by Daniel

Customer Happiness

May 11, 2018

11 min

How Aircall Uses Aircall: Tips Tricks From Those Who Know Best

Customer Experience

April 27, 2018

5 min

7 Tips for a Human-Friendly IVR System

Customer Experience

April 20, 2018

4 min

Consumer Survey Confirms Link Between Phone Support And Brand Loyalty

Support

April 6, 2018

4 min

Why Customer Support Can Be a Secret Sales Weapon (and Where to Start)

News

March 23, 2018

4 min

Survey Analysis: What Makes The Best Support Teams Tick?

News

March 16, 2018

6 min

What One Change Would Most Improve Customer Support in 2018?

Support

March 6, 2018

6 min

How to Structure your Support Team

Product Update

February 27, 2018

2 min

GetApp Analysis Declares Aircall a Call Center Software Leader

Support

February 21, 2018

5 min

The Social Science That Explains Customer Service Attrition Rates

Customer Success

February 9, 2018

6 min

Hiring Support Representatives: The 5 Questions You Should be Asking

Customer Success

February 2, 2018

5 min

Proven Customer Support Tools for Startups With Plans to Scale

Call Center

January 26, 2018

9 min

Keep your customer communications connected with a CRM phone integration

Customer Happiness

January 16, 2018

5 min

6 Worries That Melt Away With Cloud-Based Phone Software

Customer Success

January 6, 2018

2 min

Grasshopper UK Customers: See Aircall’s Seamless Alternative

Call Center

January 3, 2018

5 min

What to Do With the Data: Become a Better Support Team Coach

Customer Success

December 27, 2017

4 min

What to Do With the Data: Rate Your Customer Service Traits

Customer Happiness

December 15, 2017

3 min

What to Do With the Data: Considering Your Call Volume and Duration

Ready to build better conversations?

Aircall runs on the device you're using right now.

Get free access